At Komerz Ltd (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us, visit our website (https://www.komerz.co.uk), or use any of our digital products and services (the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Services.

We may collect personal data directly from you, automatically when you interact with our website, or from third-party services with your consent. This may include:

• Contact details – such as your name, email address, phone number, or business name

• Business information – details related to your company, website, or service needs

• Payment and billing details – only when relevant for purchases or subscriptions

• Technical data – including IP address, browser type, device, operating system, and usage patterns

• Communication history – including any messages, support queries, or feedback

We only collect data that is necessary for delivering our Services, managing your account, or fulfilling legal obligations.

Your personal data may be used for the following purposes:

• To provide, manage, and maintain our digital services or products

• To communicate with you regarding enquiries, projects, and updates

• To personalize and enhance your user experience

• To process payments or invoices (if applicable)

• To send marketing communications with your explicit consent

• To comply with our legal and regulatory obligations

• To detect, prevent, and address security or technical issues

• To enforce our terms and conditions or resolve disputes

We may share your information in limited circumstances, such as:

• With your permission or at your request

• With trusted service providers or contractors who support our operations (e.g. hosting, analytics, marketing platforms)

• When legally required, such as in response to a court order or to comply with applicable laws

• To protect our legal rights or the safety of our clients, partners, or the public

• In connection with a merger, business transfer, or acquisition involving Komerz Ltd

We ensure that all third parties we work with comply with applicable data protection laws and are contractually obligated to protect your data.

We take data security seriously and implement appropriate technical and organisational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. This includes secure server environments, encrypted communications (SSL), and access controls.

However, no system is 100% secure, and we cannot guarantee absolute security of your information. Any transmission of data is at your own risk.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by applicable laws. For example:

• Contact or enquiry data: typically retained for up to 12 months

• Account and transaction records: retained for up to 6 years for tax and audit compliance

• Website analytics data: retained according to Google Analytics or third-party default settings

Once data is no longer needed, we securely delete or anonymise it.

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time (where applicable)

• Object to or restrict processing of your information

• Request a copy of your data in a portable format

We may update or modify this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to review this page periodically.

Continued use of our Services after changes have been posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or data access requests, please contact us at:

Komerz Ltd
Email: info@komerz.co.uk
Website: https://www.komerz.co.uk